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DATA usage

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retdrumsgt
New Member

DATA usage

DATA seems to be disappearing and far as I know I'm not using it. I've been with Hughes a little over a month and had 30 percent unused DATA when they reloaded my DATA to 100 percent on the anniversary date. I have watched one Netflex movie and I don't download music or play any kind of games. So, in 12 days I have used 44 percent of my DATA.

1) We pay for 10GB's and don't use it all, why isn't it carried over.

2) Windows 10, Web site has all these ad's pop up on Video's and far as I know I have no control over them.

3) So what's eating up the DATA?

Ed
2 REPLIES 2
BirdDog
Assistant Professor

1) They simply don't have a roll over policy and has been asked before. No plan to implement it.

2) Install an ad blocker on all browsers.

3) Must set Netflix to SD or better yet low definition as described here: https://help.netflix.com/en/node/87   HD playback will eat your data in no time.

The first month of service they give you 10-20 days of unlimited data depending which model modem you have and satellite you're using.
Liz
Moderator
Moderator

Good morning retdrumsgt,

Welcome and thanks for posting. To add onto what BirdDog said, you may want to look into using a third-party data monitoring program to help you pinpoint the programs on your PC that use the most data. Community members have suggested and used GlassWire, so feel free to ask them for tips on using it: https://www.glasswire.com


-Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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