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DNS Errors

Distinguished Professor III

Re: DNS Errors

Hughes should however do away with the "Me too" and trying to get you to "Find similar threads" to post too while starting a thread, those all look like they'd rather you add to already created discussions

Not at all.  The "Me Too" simply lets Hughesnet know that others may have had the same problem, even if helped by what was discussed in the aforementioned thread.  As for finding similar threads at the outset of your posting, it's to suggest threads where your issue may have already been discussed and solved, so it's done to help you. To disable those features would be VERY bad, not only for the reps, but in the end, for you and me. 

I will agree, though,  that there could be some type of thing that says to start your own thread if the previous discussions and/or solutions don't help.  There would be less confusion that way.  In lieu of such a thing, you'll get the suggestions from us to start your own thread.  

As for the speed tests requested...a series of speed tests do a LOT more than just give your speed.  They can help with figuring out a myriad of problems.  If they ask you to do them, they are asking you to do them for a reason.  The reps know what they are doing and what they are looking for, and they wouldn't ask for something to be done that isn't necessary.  That's what the level 1 phone techs are for.  LMAO.  J/K.       


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Alum

Re: DNS Errors

Hi holcomdm,

We are going to attempt a quick change to your site. You may notice a short interruption of service. If so just reboot your modem and all devices connected to the network. Then test it out and let us know if you see any difference. Hope to hear from you soon.

Thank you,
Chris
New Member

Re: DNS Errors

Ok I am not at home so it may not be till later tonight.  Thank You!
New Member

Re: DNS Errors

OK well still getting dns errors but when I refresh the pages they seem to reload a lot faster, so that's a plus.
New Member

Re: DNS Errors

Helpful, thanks! http://www.192168-0-1.com
Alum

Re: DNS Errors

Hi holcomdm,

Glad to hear something has improved. Did you already reboot the modem and all devices?

- Chris
New Member

Re: DNS Errors

Rebooted Modem and router.  Do we need to disconnect phones and tablets also?  Because they get disconnected daily when we leave for work.
Alum

Re: DNS Errors

Hi holcomdm,

The phones and tablets should be fine. Mainly the computers should be rebooted to allow for a fresh connection. Unless you are only seeing the errors on the mobile devices. Is that so?

- Chris
New Member

Re: DNS Errors

I will test things out this weekend.  We where getting some errors on phones and tablets, but I haven't noticed anything the last couple of days.  Will report back on Monday.
New Member

Re: DNS Errors

Still getting dns errors on everything, and today things seem to have slowed down, but there is bad weather in the area today so that could be a factor.  I guess we'll just keep working on it?