Hi Bud, yes they should be open 24/7. The beam overlay we have does not look to cover Gambell. With the launch coming closer, I would like to see what plans they have for those still outside these beams and what we're doing to accommodate users such as yourself. To my knowledge, we have 1.4 million customers, approximately 7,000 still on this HN7000 system - but not everyone is located in Alaska. I will let you know.
Also, your plan change has already been put into effect, so you would just need to re-register the modem or call and have them walk you through it like before. Let me know if you need anything further.
Thanks
Amanda