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Data Nonsense

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New Member

Data Nonsense

Crazy Data Problems.
Hughes is such a poor company...and their "CSR's give canned responses".  Does anyone like the new data graphs that we have forced us to use?  I liked the specific hourly data charts we had before the change this weekend.
Hughes has some serious issues...just read these remarks re data.  Can we ask our congress folks to look into the company. They have some serious issues. 

We "used" over 40 gigs in 6 days...and some of those days we were not even home-- and our laptops were off...I can't even use WIFI on my phone.  How many times can Hughes tell us to turn off automatic updates--as if that's the problem.  Anyone else ever see such nonsense.  While their system was down yesterday for "maintenance" we used 1.6 gig...anyone else see their data spike while Hughes was doing work on their system?  Written 3.27.16.
16 REPLIES 16
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Assistant Professor

Re: Data Nonsense

I'm not a fan of the line graphs either. Didn't realize they changed the history graph at http://my.hughesnet.com/

Who' s  system was down yesterday for maintenance?

Your WiFi network is on you, phone connecting or not is most likely a router issue. Distance from router?

Congress?    
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New Member

Re: Data Nonsense

I am all for suing hughesnet. tell me where to sigh. I cant stand this new line graph. The data it shows is from the previous day.  Where as I could see usage 3 hours earlier. I spoke with a CSR she had me uninstall status meter and now i   
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New Member

Re: Data Nonsense

tried downloading it and it wont install.  CSR says to be patient and that they are working to resolve the issues with this update that no one ask for. I hope so because I will make no more payment for this headache until it is fixed. WORD! 

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Assistant Professor

Re: Data Nonsense

NUMBER!

Like saying you won't pay your electric bill because it was out for 15 minutes. Good luck. Besides that graph is not an essential item when it comes to providing service.
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Assistant Professor

Re: Data Nonsense

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New Poster

Re: Data Nonsense

Is this  ^  one of those comments that new users are talking about when saying they are being made fun of or treated rudely on this board?
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Assistant Professor

Re: Data Nonsense

You must admit threatening with Congress over a usage graph is a bit funny. Not being rude, just live in reality is all. The stuff people get all wrapped around the axle with these days does amaze me.
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New Poster

Re: Data Nonsense

Looks like mine is broken.  Day, week, month, and 2 months.   Always the same error.   Hughes really needs an hour by hour in real time.   The old page was by the hour but not in real time.
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Freshman

Re: Data Nonsense

Install Glasswire or other personal FREE usage monitor.