Crazy Data Problems. Hughes is such a poor company...and their "CSR's give canned responses". Does anyone like the new data graphs that we have forced us to use? I liked the specific hourly data charts we had before the change this weekend. Hughes has some serious issues...just read these remarks re data. Can we ask our congress folks to look into the company. They have some serious issues.
We "used" over 40 gigs in 6 days...and some of those days we were not even home-- and our laptops were off...I can't even use WIFI on my phone. How many times can Hughes tell us to turn off automatic updates--as if that's the problem. Anyone else ever see such nonsense. While their system was down yesterday for "maintenance" we used 1.6 gig...anyone else see their data spike while Hughes was doing work on their system? Written 3.27.16.
I am all for suing hughesnet. tell me where to sigh. I cant stand this new line graph. The data it shows is from the previous day. Where as I could see usage 3 hours earlier. I spoke with a CSR she had me uninstall status meter and now i
tried downloading it and it wont install. CSR says to be patient and that they are working to resolve the issues with this update that no one ask for. I hope so because I will make no more payment for this headache until it is fixed. WORD!