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Disappearing Data

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Disappearing Data

DatA is being used even when there is nothing turned on!! Laptop and Kindle has been turned off all day, and almost all data has been used. I called about this happening before. No resolution! I'm ready to Cancel.
Distinguished Professor IV

For data disappearance issues, you need to run what's called a modem isolation test.  The following is a diagram explaining what to do...

With regard to #8, you would post the screen shots in this thread.  

You can use the snipping tool built into Windows to take, save and post the screenshots.  

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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