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Download under 10 mbps & Upload speeds are under 1 mbps-intermittent issue

dbnf
Freshman

Download under 10 mbps & Upload speeds are under 1 mbps-intermittent issue

Download speeds are under 10 mbps & Upload speeds are under 1 mbps, this is an intermittent issue that I hope can be fixed, I start WAH tomorrow and this won't work for me! Thank you.

 

https://testmy.net/quickstats/SueK

Tags (1)
2 REPLIES 2
maratsade
Distinguished Professor IV

Re: Upload speeds are under 1 mbps-intermittent issue that needs fixed

You should edit your SAN out of your post; the HughesNet staff on this site (you can recognise them because they have the label MOD near their names) will ask for info to be sent privately to them  if they need it.

To edit you post, click on the 3 dots in the right hand corner. 

 

The diagnostic code you show is normal.  When you go to the system control center (http://192.168.0.1/#!/home/status), what's the number next to State Code?

 

dbnf wrote:

Upload speeds are under 1 mbps, this is an intermittent issue that I hope can be fixed, I start WAH tomorrow and this won't work for me! Thank you.

 

https://testmy.net/quickstats/SueK


 

Liz
Moderator
Moderator

Re: Download under 10 mbps & Upload speeds are under 1 mbps-intermittent issue

Good morning dbnf,

 

Thank you for reaching out to the community. I pulled up your account and ran diagnostics on your site. The HughesNet equipment is working normally, and all your connected devices have a good connection to the network.

 

For working/e-learning from home, we have some tips that may help: https://www.hninfo.us/worktips

 

If you still have concerns about optimizing your devices or applications for best performance, let the community know; someone may have additional advice for you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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