Please take care in cropping out your SAN while taking the screenshots.
Keep in mind there are countless factors that can use your data:
- more devices are capable of connecting to the internet: phones, tablets, gaming consoles, SmartTVs, and even refrigerators can connect wirelessly to the internet. Keep track of what devices you leave running on Wi-Fi.
- automatic-updates: your computer and any other programs you use will often keep working in the background, even if you're not actively using that program, in order to keep your system/program up-to-date. Anti-virus programs will periodically use your internet connection to check back with their malware database for any updates. You should have an option to turn off auto-updates and/or schedule them for a later time.
- multimedia content: Netflix, Hulu, YouTube, Facebook, Tumblr, Instagram, news sites, and other websites will contain videos, animated gifs, and sound clips that may start playing as soon as you land on the site. So much content, so easily available almost everywhere on the internet. For starters, try disabling auto-play video on Facebook:
or adjusting your Netflix playback quality to SD:
- more data sources can be found here, as posted by a fellow community member:https://community.myhughesnet.com/hughesnet/topics/data-usage-sources-common-and-not-so-common
The most important tool to download is the Status Meter, available in the Customer Support Center, so download that if you haven’t already:
This is a long shot but maybe a house nearby or a someboby is hacking into your data. really easy if someone has the password. But I would put money on microsoft , there allways hacking into our system with there children games apps, disable all that junk and disable any apps. I was going thur the same problems with verizion , That is way I swithched over to Hughes . Speeds have really been better , I have lots of data really dont track it, but it lasts all month. If I run out I'm not cut off and the speed is pretty much the same , I would not worry about running out of data , this company is pretty cool. I never had it better
You do realize that this thread is nearly three years old, right? They also had Gen4, which means no WiFi, and no 3rd party router was mentioned.
The person also never posted the screeshots of the modem isolation test.
The thread was acually supposed to have been closed. @Liz
Thanks for the heads up Gabe, will close this thread.
Hi tm125! I appreciate you popping in to offer help even though this is an old thread, haha. Glad you're enjoying our service!