Thank you for posting again. This issue has been escalated and I am awaiting a repsonse. Our engineering team is very busy with many different projects to improve service, but I can assure you your issue has been accepted and is being actively reviewed.
Tried to send out some e-mails yesterday and to my surprise they arrived at the destination without being bounced back. Yeah!!!!!!!
I was wondering if something was done to fix this or if it was a matter of timing that after 4 weeks my account gets reset.
Thanks again for looking into this with your team.