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Establishing secure connection

New Member

Establishing secure connection

This just started on all our devices when connected to HughesNet. iPads, iPhones, desktop. Work fine when on our cell network but when connected to hughesnet sites will not load and gets stuck in establishing secure connection.
I have unplugged unit multiple times without fix.
All lights and status green.
Please advise -
1 REPLY 1
Moderator
Moderator

Re: Establishing secure connection

Hi Plfranch,

 

I'm glad you found the community, thank you for posting. I pulled up your account to investigate further and I see that engineering caught this early this morning and addressed it already. Browsing should be back to normal by now. If you still have any browsing concerns, please try power cycling your modem (unplugging the modem's power cable from its power brick and waiting at least 30 seconds before replugging). Let me know if you need additional assistance.

 

Your cooperation, patience, and understanding are much appreciated.

 

Thanks,
Liz

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