Make sure that when you are running the tests at www.testmy.net you use a single device connected directly to the modem with a LAN cable. NO ROUTER. The router needs to be eliminated during the tests to get a baseline performance as the router can affect speeds.
Want testmy test results? Here's mine.
There are several pages.So click on the more button at the bottom right.BUT THE HUGHESNET TECHIES THAT I HAVE TALKED TO, ALMOSTEVERY EVENING SINCE INSTALL, DON'T WANT TO SEE THOSERESULTS. THEY WOULD RATHER ME DO "MORE" DNLD TESTSWHILE ON THE PHONE WITH THEM -- AGAIN AND AGAIUNAND AGAIN. NOTHING HAS BEEN RESOLVED SINCE INSTALL.BUT THEY DO KNOW HOW TO COLLECT MY MONEY WITHOUTMISSING A BEAT. SAD!OH YEAH, MINE HAS BEEN ESCELATED 4 TIMES WITH A 3 DAYWAIT IN BETWEEN. ESCELATED BUT NEVER ACCELERATED.