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Extremely slow speeds

Distinguished Professor III

Re: Extremely slow speeds

CenturyLink has not said what the problem was - it was their problem, not Hughesnet's, so Hughesnet can't say what the root of the problem was.   If the problem was with your network at home, then a Hughesnet rep will give you instructions for you to troubleshoot your side of the system, and they will look at the Hughesnet side.  


*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.


@MrCRJP wrote:

I'm glad if this problem is resolved, but upset that we were without service for several days and still have zero certitude regarding the root cause of the problem and the recommended resolution.