December 5, 2016 - Second Consecutive Year as Top Performer Among All Major Broadband Serviceshttp://www.hughes.com/company/newsroom/press-releases/fcc-broadband-report-ranks-hughesnet-number-1-...
"Folks, it works, pure and simple. If your system isn't working up to par, then it can and should be fixed"
It is the very nature of computers and networks to have issues crop up.
Some are hardware related (modem, ODU, Gateway) while others are software related. Example some people are having connection issues after installing one of the latest Microsoft updates.
Some issues such as speed can be Hughes network related.
Any issue needs proper troubleshooting to determine and correct the root cause. One of the best ways to do that is to post right here in the Hughes Community.
Some folks are looking for "blame" while the rest of us are looking for "cause" and some of course just don't get it.