Hi Jessica, I am just a customer like you and do use the same service for my job as a remote data and system application support for a large computer manufacturer.. Unfortunately being in a rural area, the Internet service is not abundant. I am facing the same issues off and on but have found it is not usually the service. My issues is mainly running out of bandwidth and having to pay as I go to finish out my month of service.. It gets quite expensive for me. Truth is-- Hughes-net either provides the service or the other options you have involve other providers that buy the internet service from Hughes-net and re-sell it to you. To tell the truth, the annoying disconnect issue is most likely the router and/or Modem having connection issues. First check all power and Internet service line connections wiggle/tighten where necessary. Next, try logging out of your computer and unplugging the Router, and unplugging the modem. Let all die down and begin in this order to re-establish by Plugging back in the modem power first and let it completely restart (usually about 2 minutes or so). Next plug back in the Router power line and let it re-establish a connection (about 30 - 60 seconds). Lastly re-start your computer.... Now your connection should be stable.
