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Gen 5 WiFi issues

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km1101
New Poster
‎04-30-2018 01:31 PM
‎04-30-2018 01:31 PM

Gen 5 WiFi issues

I got my gen 5 HT2000W working, and I connected to the WiFi on my smartphone, and it works just fine, but neither of the networks will come up on my laptop. I can connect my laptop via LAN but I would really like to connect to the WiFi. Any tips?
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2 REPLIES 2
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Liz
Moderator
Moderator
‎04-30-2018 04:14 PM
‎04-30-2018 04:14 PM

Re: Gen 5 WiFi issues

Hi km1101,

 

I see it's your first post here, so welcome to the community! Thanks for posting, how old is the laptop? I wonder if the age of the network adapter might be a factor in this case. Have you been able to connect that laptop to wifi networks in general lately?

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Liz
Moderator
Moderator
‎05-04-2018 04:57 PM
‎05-04-2018 04:57 PM

Re: Gen 5 WiFi issues

Hi km1101,

 

We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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