I check all connections seems ok. No overheating that I can detect. The modem was plugged into a UPS....so I plugged direct to wall. No change still reboots itself about every 1 to 10 minutes. We have not notice any power problems at all. But it is raining like a b*&^h and overcast. Could that cause the HN9000 to reboot itself so many times. We are in the mist of the massive rain storms in southern Texas and western Louisiana. We are located in Louisiana only 10 miles from Texas border. The modem has never had this behavior in previous heavy rain storms.
The lights will go out if it loses connection because of heavy storms. What does it show for signal level and status in the SCC when it happens? Are you sure it is actually rebooting or just going offline then back on? Does the power light also go out?
Bad weather at your gateway could also cause loss of connection and light going out.
NOT possible to check right now.....heavy rains. The problem "could" be the radio connection. Will know when it stops raining. But I do not see how it could be the underground cable.......heavy duty cable inside conduit and buried about 2 feet down. Runs continuous from dish to the modem inside house.
BirdDog......I am sure it is doing a complete reboot. ALL lights go our and I lose the status page on computer. When it boots up the uptime is always changed to seconds.....not hours or days. The SCC is not available during the reboot. I guess it just might be bad weather....but this has not happened before....the rebooting I mean.
Probably not in the underground run, but if it got in at the connector at the radio it would cause trouble and the only thing that is going to fix that is a good drying out or replacing the cable. It's a long shot but a driving rain could penetrate the dielectric grease and allow it to seep into the cable run.