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Help! Bad connections

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Mandy37
New Member

Help! Bad connections

All of my lights on this modem except for system and power are blinking. Is this normal? We have had poor internet and have all had it for less than 2 weeks. Not getting a good start with Hughes. I called and was told everything looked fine on that end. But everything is obviously not fine. Got to do better than this. We pay for the highest package available bc I work from home. And my VPN is off. Please advise. 

2 REPLIES 2
maratsade
Distinguished Professor IV

Yes, the blinking is normal.  

 

Could you please expand on what you mean by "poor internet"?  What exactly are you experiencing?

 

If they told you the equipment is working fine, then it is, and the issue may be something like congestion or latency, which are inherent to satellite internet. 

 

 


@Mandy37 wrote:

All of my lights on this modem except for system and power are blinking. Is this normal? We have had poor internet and have all had it for less than 2 weeks. Not getting a good start with Hughes. I called and was told everything looked fine on that end. But everything is obviously not fine. Got to do better than this. We pay for the highest package available bc I work from home. And my VPN is off. Please advise. 


 

GabeU
Distinguished Professor IV

@Mandy37 

 

When a light blinks it means there is activity with that particular part of the modem's operation.

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