HughesNet Community

Help plz

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Kennyk214
New Member
‎01-01-2018 08:46 PM
‎01-01-2018 08:46 PM

Help plz

My system and transmit lights are off and my satellite is in wide open space
Labels:
1 REPLY 1
C0RR0SIVE
Associate Professor
‎01-01-2018 09:01 PM
‎01-01-2018 09:01 PM

@Kennyk214

There is currently a system wide outage affecting Gen5 Echostar-19 customers, call volume is high, and there is nothing that basic support can help with in this scenario.  There is no ETA for when service will be restored, but engineering is working on it.  You can read the official statement here: https://community.hughesnet.com/t5/About-the-Community/Jupiter-2-Service-Alert/m-p/90607#M1252

Chucksbasix.com - Personal Machine: MSI B350 Tomahawk | AMD R3 1300x | 8GB DDR4-2666 | eVGA 750Ti | Samsung 830 120GB - Server: ASUS M5A99FX Pro R2.0 | AMD FX8350 | 32GB DDR3-1600 ECC | 2x Intel Quad Gigabit NIC | IBM M5...
0 Kudos
Welcome to the HughesNet Community!

The HughesNet Community is here for you
to find answers and ask fellow HughesNet
subscribers for help. This is a great
opportunity to discuss and share your
expertise to enhance your HughesNet
experience and that of fellow subscribers.

Visit the About the Community board for
information on how to get started with using
this resource.