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Hn 9000 Stuck on waiting for antenna pointing to complete .

New Member

Re: Hn 9000 Stuck on waiting for antenna pointing to complete .

If I hit the abort pointing button I get this screen.
New Member

Re: Hn 9000 Stuck on waiting for antenna pointing to complete .

My apologies for sideways pictures.
New Member

Re: Hn 9000 Stuck on waiting for antenna pointing to complete .

 Gwalk900, attempted your fix but was thwarted by the evil error 10: internal server error , it pops up on several actions , I guess it originates from the sat modem . It shows up on google chrome that way . If you use IE you just get a failure to connect.
 
Honorary Alumnus

Re: Hn 9000 Stuck on waiting for antenna pointing to complete .

guess its up to the Mods now. That's my limit of knowledge on the 9000's
Sadly it will be Monday before they return as they are at the Corporate level.

I'll try to alert one of the other Champs that is a Beta tester and involved with the 9000 system.

Watch for a reply by "Corrosive" if I can get a hold of him.
New Member

Re: Hn 9000 Stuck on waiting for antenna pointing to complete .

Thanks  Gwalk900, maybe someone has encountered this issue before !
Moderator

Re: Hn 9000 Stuck on waiting for antenna pointing to complete .

Hi George

I can see none of this solved the issue.. Maybe the line of sight reading is due to a bad radio.

Can I put in a work order for a technician to come out and bring some extra equipment and set you up again? It would be free of charge, of course, but I would need to know your availability.

Thanks
Amanda
New Member

Re: Hn 9000 Stuck on waiting for antenna pointing to complete .

Thanks very much I would be very happy to have some assistance , I did do some tree pruning with a pole saw but sadly it didnt help any to speak of . Braced the support pole as well as the wind in Texas can be a bit brisk at times . I can be contacted with account info on file or on this site as well . Thanks for your help I do appreciate it .
New Member

Re: Hn 9000 Stuck on waiting for antenna pointing to complete .

 Amanda, I am available pretty much anytime 8 to 8 Mon. thru Sat.
Moderator

Re: Hn 9000 Stuck on waiting for antenna pointing to complete .

Hi George

I am very sorry but the earliest I can get someone out there is Saturday morning. I hope that is okay. I will also provide you a generous credit for your time without service.

Thank you
Amanda
New Member

Re: Hn 9000 Stuck on waiting for antenna pointing to complete .

Thanks  Amanda ,that will be fine .