Hughesnet Outage Occuring? - HughesNet Community

coreyellis1 · ‎06-04-2018

Is Hughesnet having issues with its gen 5 service? My internet has continuously cut off and on several times this evening. I am just wondering if it is on my end or if others are having the same problem. FYI... the skys are clear here and signal strength at 100-105. I am on beam 84. Gateway 1.

GabeU · ‎06-05-2018

@coreyellis1

Is this something new? I checked your gateway, which is in Albuquerque, and it doesn't look like there's any weather there that could be causing anything. I think they had a little bit of rain earlier, but nothing major.

Did you see the lights go off on your modem, or did you see any state codes in the SCC, by chance?

Edit: I haven't had any issues here, though I'm on a different beam and gateway.

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

maratsade · ‎06-05-2018

No issues here, though I'm on a different beam. What does your dashboard say under System Summary and System Status?

Jorge · ‎06-05-2018

Hello coreyellis1, I ran diagnostics on my end to see if there was any reason you were having difficulties. Everything did come back with positive results, so please let us know if you are still experiencing the same issue.