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Hughesnet voice, No outgoing calls.

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avanarts
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Hughesnet voice, No outgoing calls.

Like an earlier post, when I try to use my HughesNet Voice, I get a recording saying that the number I called has not been recognized.  Unlike the earlier post I saw, I called tech support and got much less than what I would call "service."

 

I can recieve calls, but not call out.  I told the "customer service" person that if my number gets ported and causes me to lose my land line, I will sue because I will have no way to even call 911 in the event of an emergency.  That is not an idle threat.

 

If my HughesNet voice problem is not fixed quickly, I believe I should be allowed to return the hardware and cancell without a cancellation fee.  It is obvious that I am not the only one having this problem, so you do know this problem exists and it should have been taken care of by now.

5 REPLIES 5
GabeU
Distinguished Professor IV

edited

 

n/t


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

Are you dense?

The problem I described is that I can't call out.  Period.  It does not work.

Others clearly also have this same problem and HughesNet does not appear to have anyone capable of taking care of it.

GabeU
Distinguished Professor IV


@avanarts wrote:

Are you dense?

The problem I described is that I can't call out.  Period.  It does not work.

Others clearly also have this same problem and HughesNet does not appear to have anyone capable of taking care of it.


How nice.    

 

As stated, the reps will be the ones to help you.  They will be back on Monday.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

This morning it's FINALLY working.  It should have never been a problem in the first place, though.

 


 

 


 

GabeU
Distinguished Professor IV


@avanarts wrote:

This morning it's FINALLY working.  It should have never been a problem in the first place, though.


No, it shouldn't have.  

 

I'm glad its working.  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
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