TCP acceleration and dns are failing on the Diagnostic test. after a severe thunderstorm last wednesday.. It has been acting like there is a glitch.. Web pages sometimes corrupt or lock up where you have to refresh them. This happens on all devices. I have rebooted the modem but it still does it. but it does work great for a bit.
Welcome to our community! Thank you for posting your serial number, it helped me locate your account. I did manage to run some diagnostics and look at your hourly history - everything looks really good right now.. Can you let me know if the issues come from particular websites or activities, even time of day?
So far everything is working great.. I did unplug the modem for about an hour this morning and no more errors so far. It did it most in the afternoon or early evening.. And it was on Facebook when the errors occurred but that could have been a result of the coaxial cable being loose on the back of the modem.. Fingers crossed! LOL and Thanks for your help