cancel
Showing results for 
Search instead for 
Did you mean: 

International Calling Barred

Highlighted
Freshman

International Calling Barred

I am paying for the 200 minutes of International calls and cant make any. SOMEONE IN TECH SUPPORT FIX THIS.

It is the ONLY REASON I GOT THE PHONE.

7 REPLIES 7
Highlighted
Distinguished Professor II

Re: International Calling Barred

The HughesNet staff on this site is on M-F during business hours. You'll likely to hear from them next week.

Highlighted
Distinguished Professor IV

Re: International Calling Barred

@WildcatHollow 

 

Are you sure the country you're trying to call is one that's included with the plan?  

 

Unfortunately, though, the list of countries isn't working.  They need to fix this.  Smiley Sad  

 

@Liz

 

Edit:  Found another list of the countries in the FAQs.  Smiley Happy  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Highlighted
Freshman

Re: International Calling Barred

I talked to the Voice Tech Staff today, resolution is in progress

Highlighted
Freshman

Re: International Calling Barred

Germany IS on the list. I researched all of that before getting the service.


@GabeU wrote:

@WildcatHollow 

 

Are you sure the country you're trying to call is one that's included with the plan?  

 

Unfortunately, though, the list of countries isn't working.  They need to fix this.  Smiley Sad  

 

@Liz


 

Highlighted
Moderator
Moderator

Re: International Calling Barred

Hello WildcatHollow,

Are you still experiencing issues with international calls?

-Jay

Highlighted
Freshman

Re: International Calling Barred


@Jay wrote:

Hello WildcatHollow,

Are you still experiencing issues with international calls?

-Jay


It has been corrected. A network engineer forgot to flip a switch Smiley Very Happy

Highlighted
Moderator
Moderator

Re: International Calling Barred

Great to hear!

 

-Jay