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Internet Connectivity issues, slow loading, system status errors

New Poster

Re: Internet Connectivity issues, slow loading, system status errors

Thank you, Amanda!  
Distinguished Professor IV

Re: Internet Connectivity issues, slow loading, system status errors

Snowbelt here, too.  Lake effect snow is a lovely thing.  LOL. 

28" since Wednesday night. 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
New Poster

Re: Internet Connectivity issues, slow loading, system status errors

Hi Amanda, 

Wanted to let you know we had a tech out on Friday.  He did realign the dish (although, he wasn't too concerned about the alignment-- but we are now seeing signal strengths in the 115's).   He also replaced our modem, which looks like it may have been the issue.   Everything is up and running now with no issues.   Thank you!
Carrie
Moderator

Re: Internet Connectivity issues, slow loading, system status errors

Hello Carrie,
That is great news! So glad we could get you back up and running. I've placed a 2 week credit on your account for the inconvenience. 

Have a good one

Amanda 
New Poster

Re: Internet Connectivity issues, slow loading, system status errors

I am experiencing the same problem. The same five codes. On the phone all day with tech support and still no escalation. Very disgruntled customer at this moment.

Associate Professor

Re: Internet Connectivity issues, slow loading, system status errors