I see it's your first post here, so welcome to the community! After running and reviewing your site diagnostics, we have decided as a courtesy to dispatch a technician to do a complete review of your site due to the concerns you've been encountering. Your dispatch is currently scheduled for our earliest available slot: Saturday, Feb 23, 2019 between 08:00 AM-11:00 AM. Call us at 866.347.3292 and reference case #118768901 if you need to reschedule. Please let us know how the site visit goes.
Good morning trouble13601,
Just checking in on your account, and I'm pleased to see your site is back online. I'm glad the site visit was able to help. If you have any other concerns, please don't hesitate to reach out again.