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Internet phone and skype stopped working

New Poster

Internet phone and skype stopped working

Reasonable wifi signal but no wireless phone or skype available. Sunny, cloudless day. Any suggestions?

2 REPLIES 2
Senior

Re: Internet phone and skype stopped working

Hello  borovans,

I see that you are new here, so welcome to the community and thanks for posting. Our engineering department has been made aware of your issue and is currently working on a fix to resolve your concerns.
I also pulled up your account to troubleshoot, but I am unable to detect any devices connected to your network, through Wi-Fi or a LAN cable. Please connect a device on the LAN side either using one of the 4 Ethernet ports on the Wi-Fi module or by connecting to the 2.4 GHz Wi-Fi network.
I would also like to know more about the issue with the wireless phone and Skype. Base on your account, you currently do not have our phone service. Thanks and I look forward to hearing from you.

 

 

-Aedan
New Poster

Re: Internet phone and skype stopped working

wireless phone now works. Thanks