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Just sooooo slow

New Poster

Just sooooo slow

I cannot even run a speed test from hughsnet page.  I understand I am out of data on my plan but it is always slow even when the plan starts over.

2 REPLIES 2
Professor

Re: Just sooooo slow

Speeds will be slow if you've gone over your data allotment.  When you get your data back, and if you would like to get help for your speed issues, please follow the protocol outlined here:  https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607

 

Keep in mind that HN does not guarantee speeds, and that your speed depends on a lot of different variables, such as congestion, beam, location, weather, network management practices, and others. 

 

 

Moderator
Moderator

Re: Just sooooo slow

Good morning darbieb,

 

I see it's your first post here, so welcome to the community! We're closing this thread since we never got a reply from you. If you still have concerns, please start a new thread and include a detailed explanation so we can more effectively help you.

 

Thanks,
Liz

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