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Limited connectivity to the gateway error Gen 5

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Freshman

Limited connectivity to the gateway error Gen 5

I keep getting the limited connectivity to the gateway error on my Hughesnet Gen 5. It will do this then be fine for a while. I check this when I notice that pages are loading slowly or not at all. Anyone else have this problem or know how to fix it? 

5 REPLIES 5
Associate Professor

Re: Limited connectivity to the gateway error Gen 5

Could you tell us where exactly you are seeing this error, or provide a screenshot?  Is it showing up on the bottom right in a little bubble popup? Are you connecting via Wifi to the HT2000w?

Freshman

Re: Limited connectivity to the gateway error Gen 5

Here's where it shows up. I'm using my tablet (Samsung Galaxy tab s2 running Android 6.0) and the WiFi. I just unplugged it for a few minutes to see what that does. PicsArt_04-06-01.57.12.png

Associate Professor

Re: Limited connectivity to the gateway error Gen 5

Not sure why you blotted out your IPGW...  That aside, bad weather at either the gateway or your location can cause gateway connectivity errors.

Freshman

Re: Limited connectivity to the gateway error Gen 5

I wasn't sure what to block out. Don't want people to hack my account. 

Associate Professor

Re: Limited connectivity to the gateway error Gen 5

The only number that is actually sensitive would be the SAN (Subscriber Account Number) and any wifi passwords that are shown in the wifi-settings.