Losing data without any WiFi on!

[smiled4u]

I chatted with Hughesnet last night about using almost 75% of our data in less than a week. She told me to unplug our modem and disconnect all devises to the internet for four hours. She never told me to take a screen shot and record the times. Last night we had 34% and this morning we have 24% without even having WiFi on or devices connected! What do we do?

[Liz]

Good morning smiled4u,

Welcome to the community and thank you for your post, we want to address your concerns. Please read the information here and follow the instructions: http://hninfo.us/datats Then you may post your screenshots here in your thread. Your cooperation and patience are greatly appreciated. We look forward to hearing back from you.

Here are some data management tips for ideas for what may be using your data without your knowledge: https://hninfo.us/datatips

  Your cooperation, patience, and understanding are much appreciated.