Hello Scot,
Welcome to our community and thank you for your post. We are very sorry you feel you were lied to by our sales representative and would be glad to help any way we can. If you don't mind me asking, what kind of work do you do from home? Is it something data intensive like uploading/downloading large files or pictures? Do you have to use a VPN or remote access? If you ordered fairly recently, we may also be able to listen to your sales call and review it. If you have a recent case number or the serial number of your modem, I can locate your account and get started.
Thank you
Amanda