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Modem/Router Lost Connection

New Poster

Modem/Router Lost Connection

Less them 24 hours after I upgraded to Gen 5 my modem/router connects for about a minute and disconnects for a few minutes. I called tech support and that was a lost of 5 hours. They have agreed to send a tech out so I hope he can fix it. Has anyone else experienced this problem? Not the bad customer service, but the connect and disconnect problem.

Distinguished Professor IV

Re: Modem/Router Lost Connection

Are you connecting through WiFi using the 5Ghz radio?


Are you losing the LAN connection?  

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