cancel
Showing results for 
Search instead for 
Did you mean: 

Modem/Router Lost Connection

cviningre
New Poster

Modem/Router Lost Connection

Less them 24 hours after I upgraded to Gen 5 my modem/router connects for about a minute and disconnects for a few minutes. I called tech support and that was a lost of 5 hours. They have agreed to send a tech out so I hope he can fix it. Has anyone else experienced this problem? Not the bad customer service, but the connect and disconnect problem.

1 REPLY 1
GabeU
Distinguished Professor IV

Re: Modem/Router Lost Connection

Are you connecting through WiFi using the 5Ghz radio?

 

Are you losing the LAN connection?  


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro