Hi wildcats,
Although all HN9000, HT1000, and HT1100 customers should have kept their Bonus or Download Zone period in their local time zone, a configuration error caused some HN9000 modems to forget to set their clocks forward as part of the weekend's Daylight Saving Time change. As a result, they accidentally slept in and their period was delayed by an hour. This has been corrected and we apologize for the mix-up. For the inconvenience, I added complimentary tokens to your account. You should receive notifications to your account email. We appreciate your patience and cooperation.
Thank you,
Chris