The original rep I spoke to lied to me about not being to get cable internet where I live. I was told ony satellite internet was available in my area. That was a lie! I do have access to cable internet. So I believed him and now Im stuck with extra slow, extra lousy internet. GREAT!!
Welcome and thanks for posting. The overall message of the previous posts should be kept in mind when researching before considering a contract. It's possible that whatever resource the sales rep used might not have been up to date. I actually tried a few different websites that list what ISPs are available and the results varied. The next best step would be to call the ISP directly to confirm whether that ISP does service your area, that is the only thing they can confirm with certainty.
Anyway, considering that you do have cable available in your area (congrats!), and that you have only been with us for 34 days, you may call us at 866.347.3292 and reference case number 102379361 to cancel without ETF.
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.