Hello, I had an issue a year ago where I received several offers in the mail for 24 months of free lease if I joined HughesNet. When I joined the offer was not applied. In my thread last year ( https://community.hughesnet.com/hughesnet/topics/contract-i-signed-up-for-is-not-the-contract-i-rece... ) I was able to get help from @Chris (Official Rep) to get the first 12 months applied.
However I was told that I would need to contact you again in a year (11/25/2016) to get the remaining 12 months of free lease applied. Chris said all of the notes are in case number 51236406.
So, here I am. I tried emailing this task/request to firstname.lastname@example.org first a couple days ago, since I'd used that previously to send the PDF of the offer last year, but the email wasn't acknowledged so I don't know for sure if anyone's seen it or not.
What I am seeking: confirmation that the free lease will be applied for the next 12 months.
If I need to post or email the PDF of the original offer again, let me know; I still have it (and of course, it's still in last year's topic linked above, too).