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New Email Error Message - "Sorry"

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Scooter
Freshman

New Email Error Message - "Sorry"

Just trying to send email, anybody want to explain this one?

 

[ERROR] - An error occurred. Account: "mail.hughes.net", Protocol: "SMTP", Task: SMTP send all messages, Server: "smtp.hughes.net", Port: 465, TLS: Yes (1.2), Error message: "Sorry." For more details look in "Log" tab - error messages are marked in red color.

 

Here are the details:

 

> [SMTP] [2020-12-07 17:54:01] Connect to "smtp.hughes.net", Port: 465, TLS: Yes (1.2)
< 220 smtp.hughes.net ESMTP server ready
> EHLO YOUR-2CA16646B7
< 250-hughes.net says EHLO to 72.168.176.204:35836
< 250-ENHANCEDSTATUSCODES
< 250-PIPELINING
< 250-AUTH=LOGIN PLAIN
< 250-AUTH LOGIN PLAIN
< 250-SIZE 104857600
< 250 8BITMIME
> AUTH LOGIN YWh1dGNo
< 334 UGFzc3dvcmQ6
> MzkzMjBtb2Zv
< 535 5.7.8 Sorry.
> AUTH PLAIN AGFodXRjaAAzOTMyMG1vZm8=
< 535 5.7.8 Sorry.
> QUIT
< 221 2.3.0 hughes.net closing connection
An error occurred. - Sorry.

 

Tried to send more than once, same result.

 

 

2 REPLIES 2
MarkJFine
Professor

Try port 587 instead of 465. Some people seem to be having better luck with that for some reason.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

This email would continue to get rejected, with various error messages but finally went through later this week.

 

I hard headedly stuck with port 465, overall, I've had better luck with that, for what it's worth.

 

and it's continued to behave since, Wed or Thurs?