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New Gen 5 due to bad Gen 4 Still no glory! What now? :(

Re: New Gen 5 due to bad Gen 4 Still no glory! What now? :(


@GabeUwrote:

@macsocietywrote:

@GabeUwrote:

@val_t

 

Keep in mind that one is giving you results in bits per second, while the other is bytes per second.  Multiply Bytes per second by eight to get bits per second.  

 

With this said, it's possible that I'm misinterpreting your post and that you're actually saying that you trust Hughes' test results and acknowledge that the results from the two sources are similar...at least with your most recent test.  


I thought it was multiply bits per second by 8 to get bytes.  ;-)

8 bits - 1 byte

TJ


Eight bits do equal one byte, which is why one must multiply bytes per second by eight to get bits per second, or divide bits per second by eight to get bytes per second.    

 

Notice in the picture below that it's showing 42.9 Megabits per second, but to the right in parentheses, 5.4 Megabytes per second.  

 

Kfb3kyl9z.png


Yeh my math sucks.  I thought it was the other way around... ummmm  I think.  lol.

I am not good at english either.  hehe

If train hughes is moving at 80Mbps and train comcast is moving at 8MB/s, and is a cloudy day, who wins the race to the middle?  ;-)

TJ

Distinguished Professor I

Re: New Gen 5 due to bad Gen 4 Still no glory! What now? :(


@val_twrote:

Ok so you can watch in 1080p and 720p with it snowing and using less Kbps.  Was it buffering? Gads mine would have locked up!  LOL   Are you sure you had that with Data Saver Off?  Sure has lots of network activity.

 

I still don't get why it shows kbps and not mbps if we are getting mbps.  What does that come out to with math?  Should be less than mbps I would think. 

I guess I will have to live with pause and play til my contract runs out Smiley Sad  Maybe will have more choices then.  Kind of bad that only choice is Satellite. Smiley Sad

 

Val


Youtube probably chooses to show the speed in Kbps rather than Mbps due to many videos only requiring sub Mbps speeds, and those that require higher speeds don't require them to be that much higher.  Plus, Kbps is a further breakdown than Mbps, and more people probably prefer that.    

 

As for why I was able to play those vids with less speed showing (or required, apparently), and if it matters whether the vids are in 24fps or 30fps...I have absolultely no clue, on both accounts.  Smiley Sad   

 

I think that, while it's a valuable tool, the stats for nerds in Youtube can fluctuate greatly, depending on what's happening at the time, as in whether the video is still loading at full speed, or loading at all, data wise, even if it's not fully loaded on the screen (like only being partially loaded on the progress bar) and should be continuing to do so.  I find Youtube videos to often do what you wouldn't expect, as in playing a video at 1080p without issue, while the same vid playing in 480p, or even in lower def, buffers all over the place.  It doesn't make sense from one minute to the next.  The only thing I find to be universally true is that when our verified speed is awful, Youtube usually has problems.  OTOH, when our speed is decent, and even when the congestion is minimal, it's often a crap shoot.    


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Distinguished Professor I

Re: New Gen 5 due to bad Gen 4 Still no glory! What now? :(


@macsocietywrote:

If train hughes is moving at 80Mbps and train comcast is moving at 8MB/s, and is a cloudy day, who wins the race to the middle?  ;-)

TJ


I think it all depends on whether three dogs cross the tracks with two bones each in their mouths, or two dogs with three bones each in their mouths.  And whose track first.  And whether it's an odd or even day on the calendar.  Smiley Tongue 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Moderator
Moderator

Re: New Gen 5 due to bad Gen 4 Still no glory! What now? :(

Good morning Val,

 

Thank you for your continued patience. I haven't heard back from the engineer handling your case, but I did find out that your gateway has just been approved for an update to help address overall performance. No ETA on that, but I will be keeping tabs on this for you and let you know once I have any news to share.

 

  Your patience and understanding are much appreciated.

 

 

Thanks,
Liz

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Junior

Re: New Gen 5 due to bad Gen 4 Still no glory! What now? :(

Hi Liz,

Sorry been doing other stuff lately.  Internet still same.  Anyway what exactly is this "gateway" that is going to be upgraded or whatever.  Will they be coming to the house or is that a flip switch thing?

 

Val

Highlighted
Distinguished Professor I

Re: New Gen 5 due to bad Gen 4 Still no glory! What now? :(

@val_t

 

I know you asked Liz, but in case she's busy, the gateway is the collection point for your beam on the other side of the satellite.  If you think of the satellite as a sort of mirror, your signal goes from your dish to the satellite, then down to the gateway and onto the internet, then everything in reverse and back to your dish.  Each gateway handles the traffic from three to eight beams.  The gateways are located in various cities.  

 

They don't need to come to your house for this, and it's most likely some type of software update concerning the components of the gateway.  

 

Gateway.jpg


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Moderator
Moderator

Re: New Gen 5 due to bad Gen 4 Still no glory! What now? :(

Good morning Val,

 

Thank you for your patience. Engineering completed network updates last night to improve service. Please monitor your system performance and let us know how it goes.

 

Your cooperation, patience, and understanding are much appreciated.

 

Thanks,
Liz

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Junior

Re: New Gen 5 due to bad Gen 4 Still no glory! What now? :(

Good Morning All,

 

@GabeU  Thanks for the info.  It is fine that you answered I trust that you know or you wouldn't answer.  Smiley Happy

 

@Liz  Thank you too! Smiley Happy  I will let you know one way or the other.  Thanks again. Smiley Happy

 

Val

Junior

Re: New Gen 5 due to bad Gen 4 Still no glory! What now? :(

@Liz

 

Hi Liz,

Seemed better for few days but back to usual today Smiley Sad   Sunny skies very few clouds around.

 

 Will keep an eye on it for few days more.

Val

Moderator
Moderator

Re: New Gen 5 due to bad Gen 4 Still no glory! What now? :(

Hi Val,

 

Thank you for the update, please let us know more by the end of the week if you're able.

 

Thanks,
Liz

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