Yep, different computers with different operating systems, different testmy accounts, different cables and alternately wired directly into the same Hughes modem. No real differences.
9:41 on GW1 1.33 Mbps
9:43 on GW2 1.03 Mbps
9:14 on GW1 735 Mbps
9:18 on GW2 910 Mbps
8:49 on GW2 1.33 Mbps
8:56 on GW1 1.12 Mbps
It steadily sank from 19.67 Mbps at 5 PM
Well now, isn't this special? I ran three groups of three tests yesterday before the technician came out today and the same three groups of three tests today after he left. While finding absolutely no faults with anything on my side of the satellite and (ESPECIALLY) my local network, he installed my THIRD HT1100 modem and THIRD radio.
The noonish tests are outlined in green. The late afternoon tests are outlined in yellow and the nighttime tests are outlined in red.
Wednesday mid-day results average 23.70 Mbps
Thursday mid-day results average 29.23 Mbps
Wednesday late afternoon results average 1.13 Mbps
Thursday late afternoon results average 15.28 Mbps
Wednesday night results average 0.70 Mbps
Thursday night results average 2.42 Mbps
To Amanda and Liz, (who have both been deeply involved in helping me deal with this never-ending fiasco) wouldn't it be a bite if these engineers have had us chasing our tails for two years and have done nothing but feed us all a load of nonsense when the only problem all along may have been a continuum of failing hardware?
Let's see how well it holds up this weekend.
That's a heck of a difference, with somewhat of an exception of the nighttime tests, but maybe those are simply due to a packed beam. Mine have definitely gotten that low at that time of night.
Hopefully the improvements hold up.
The testmy.net tests are more for the customer's sake if they can't run the HughesNet speed test or question its accuracy. In that case, we suggest using the 12-15 MB file size to get the most accurate results. The drastic drops you're reporting can't be explained by us since our monitoring tools have consistently been showing fine performance, and we can only vouch for our equipment and service.Since I have more faith in the HughesNet speed test and it sounds like that is the only one that has any real meaning, I will now switch back to that one as my main source of data for you.
Ok Liz, great news.
After more than two years, seven technician visits, four power supplies, three modems, three radios, two ground blocks, a complete run of new coax, and more of my time than is required for a decent part-time job, my perennially sick Gen4 system is finally fixed. The major dysfunctional problem (persistent SQF 15 error) took 6 months to figure out and repair while the slow speed problem carried on as consistently and predictably as the sunrise from June of 2014 until Thursday.
It's really amazing how long this has continued despite constant intervention with at least a half dozen so-called escalations, a huge amount of case numbers and an impressive assortment of "engineers" both before and after you and Amanda got involved.
Here are some prime examples of the service I suffered with for more than two years (June 2014 through June 2016) followed by a snapshot of what my system did today.
And now today.
And now to the current forum favorite, testmy. To refresh, Sunday performance for 9/11 between 9 AM and 11 PM was 277 kbps average download.
The average for the same hours on Sunday 9/18 was 567 kbps.
Today's Sunday 9 AM - 11 PM average was 15.89 Mbps. It did hit the wall a little bit during the usual 9-10 PM time frame but 3 Mbps is so much more tolerable than 38 kbps.
Funny thing is, except for the bad coax causing the SQF 15 errors, I'll bet the speed problems, all the way back, boil down to modem software problems and initial installs not being properly done. Regardless, it sure is nice to have internet that works on the weekend