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New phone line not working

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eowens2
New Poster

New phone line not working

We have plugged in our new phone and charged the battery but it says “no line”. There is no dial tone.
3 REPLIES 3
maratsade
Distinguished Professor IV

do you have HughesNet Voice?

GabeU
Distinguished Professor IV

@eowens2 

 

Hopefully you have the Innomedia ATA, as of yet it's only for that ATA that I can find instructions, but it would be a good idea to ensure that it's properly set up.  

 

http://support.hughesnet.com/en/faq/voice/connect-ht2000w-wi-fi-modem-innomedia-analog-telephone-ada...

 

The other brand (Cisco?), I believe, is a bit different in the setup.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro

All was solved via a phone call helping with proper installation. Thanks!