New router maybe

[Berryville_10]

I have loads of data but cannot use it at all. Would. New router or a WiFi loop thing help? I mainly stream videos but cannot do that at all and I’m tired of watching Netflix on my phone. There is so much lag it’s not funny... and it will tell me I have full bars ( like using dial up again) any ideas ? I have perfect LOS but just can’t use the WiFi due to buffering ( then tells me I have no internet ). TIA any help would be appreciated! Btw it’s a new system and I’ve unplugged restarted etc

[maratsade]

• Possibly due to current network optimisation strategies. 
• While streaming is possible, it doesn't work everywhere due to network optimisation, congestion on the beam, traffic on the beam, internet issues outside of ISP's control, and others. 
• When you're having issues, you may want to record two things to post here:  the number next to State Code as shown in the System Control Center (http://192.168.0.1/#!/home/status), and speeds (you will need a free account with https://testmy.net/, and you will need to follow this procedure: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/td-p/110034/jump-to/first...

Berryville_10 wrote:
I have loads of data but cannot use it at all. Would. New router or a WiFi loop thing help? I mainly stream videos but cannot do that at all and I’m tired of watching Netflix on my phone. There is so much lag it’s not funny... and it will tell me I have full bars ( like using dial up again) any ideas ? I have perfect LOS but just can’t use the WiFi due to buffering ( then tells me I have no internet ). TIA any help would be appreciated! Btw it’s a new system and I’ve unplugged restarted etc

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[GabeU]

@Berryville_10 

If you're using a 3rd party router, try using the built in WiFi of the HughesNet modem instead to see if that makes any difference.  

If the streaming is in HD, you can also try turning off or pausing the Video Data Saver, but there are no guarantees that this will help, as streaming can be a problem right now for some due to the pandemic related high system load.