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No access to gmail through HughesNet

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countrybumpkin
New Member

No access to gmail through HughesNet

I have several gmail accounts. Nowhere in written and verbal communications was it communicated that HughesNet may not play nicely with gmail (or gmail.com?). When accessing the internet via HughesNet and going to my gmail accounts, I received the message: "Couldn't sign you in. This browser or app may not be secure." I have "chatted" with the help desk. They are pushing me off to get help from google. I do not see why. When I switch to my other ISP, I have no problems. Therefore, the problem lies with Hughes. Has anyone else had this problem and was there a resolution? Or do I need to quit Hughes?
1 REPLY 1
maratsade
Distinguished Professor IV

"Nowhere in written and verbal communications was it communicated that HughesNet may not play nicely with gmail (or gmail.com?)."

That's because that's not the case.

What browser or browsers have you used, and in what mode? Have you cleared cache, history, and cookies and tried again?

EDIT: you can also try [1] power cycling the modem, and [2] flushing the DNS.