cancel
Showing results for 
Search instead for 
Did you mean: 

No internet

Highlighted
New Poster

No internet

I have No Internet!!!!!
Tags (1)
2 REPLIES
Moderator

Re: No internet

Hello Violet4Kat,

  Welcome to the community and thank you for posting! I am sorry to hear you have no internet currently. 

I have run some diagnostics and found that there is no communication on our end. On a device that is directly connected to the modem, please go here, and locate what is called the System State Code. Let me know what that code is, if it is something other than 0.0.0, please.

 

*Felicia*

Moderator

Re: No internet

Violet4Kat

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

Thank you,

*Felicia*