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No internet

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No internet

I have No Internet!!!!!
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Re: No internet

Hello Violet4Kat,

  Welcome to the community and thank you for posting! I am sorry to hear you have no internet currently. 

I have run some diagnostics and found that there is no communication on our end. On a device that is directly connected to the modem, please go here, and locate what is called the System State Code. Let me know what that code is, if it is something other than 0.0.0, please.

 

*Felicia*