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No internet

CollinsTM21
CollinsTM21
New Member
3 weeks ago
3 weeks ago

No internet

My system, transmit and receive lights are all off. I've checked the cables and did the power reboot with no success, and it's worked before in much worse weather conditions so I don't believe it is weather related. Help would be appreciated, Thanks
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2 REPLIES
Liz
Moderator
Moderator
3 weeks ago
3 weeks ago

Re: No internet

Hi CollinsTM21,

 

I see it's your first post here, so welcome to the community! I pulled up your account and I do see that your terminal isn't remotely accessible, so let's get a tech out there to get you back online. 

 

Your complimentary dispatch is currently scheduled for our earliest available slot: Monday, Dec 3, 2018 between 2:00 PM - 5:00 PM. Call us at 866.347.3292 and reference case #117042307 if you need to reschedule. Please let us know how the site visit goes.

 

Thanks,
Liz

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Liz
Moderator
Moderator
2 weeks ago
2 weeks ago

Re: No internet

Good morning CollinsTM21,

 

Just checking in on your site, I see you're back online! If you have any other concerns, feel free to post back here in the community. We're here to help.

 

 

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

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