I have had my service for two weeks and the speed is so slow that when you try to open a game (and I mean jigsaw puzzles) it won’t load before it times out and says no internet available. It takes forever for a web site to open if it does. You can’t watch a live video with out buffering. Definitely can’t watch a movie. When I talked to sales person prior to purchase they said the speed would be great. When you pay more for satellite internet you would expect to have enough speed to open a web page. My brother next door had his installed the same time and he can’t even load Facebook, This needs to be addressed immediately. Oh I called customer service 2 days after install and she said everything was good on her end She told me to unplug for a few minutes and it should fix. Didn’t change a thing. On speed tests the download speed is so slow. Upload speeds are more than download speeds most of the time.
