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No transmit up or down light on our router this morning.

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Sophomore

No transmit up or down light on our router this morning.

Hello,

 

We are in the Sioux City Iowa area and this morning our Internet stopped working. The System light, and transmit up and down lights are turned off on our router. Restarting does nothing. Is there an outage? If not, we may need a tech to come out and see what is going on.

 

If anyone wants to try to troubleshoot it remotely, let me know what you need.

 

Thanks.

3 REPLIES 3
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Distinguished Professor III

Re: No transmit up or down light on our router this morning.

The HughesNet corporate reps on this site won't be back until Monday.  You may want to call the Customer Service line. 

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Moderator

Re: No transmit up or down light on our router this morning.

ryry117,

 

Thank you for posting, we'd be glad to help! If you could, on a device directly connected to the modem, please go to your web browser and go to http://systemcontrolcenter.com. Once the HughesNet page populates, please click on System Status at the top of the page and post what the System State code is here. It should be in a 0.0.0 format.

 

Thanks,

Remy

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Moderator

Re: No transmit up or down light on our router this morning.

ryry117,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Remy