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Not receiving calls

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New Poster

Not receiving calls

I just got texts from some family members that they're getting "out of service" messages recently whenever they try to call my house. Which is odd since I can call them without issues, so far. I live in PR and my sister and aunt live in NJ and Florida, respectively. Can anyone help me figure out what's going on?
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Distinguished Professor IV

Re: Not receiving calls

@ran1976 

 

The reps are on M-F from approximately 9AM to 6PM EST.  They usually reply within a working day, so hopefully you'll see a reply from them tomorrow. 

 

If you need help sooner, you can reach phone support at 866-347-3292.


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