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Now 2 Weeks 4 Days - emails won't send

Scooter
Freshman

Now 2 Weeks 4 Days - emails won't send

Have you tried 

 

Clearing history, cache, cookies on your browser?

Changing the settings as per this post?

 

Yes, I've cleared all cookies cache etc. on two different computers. Pffft

The difference between port 25 and port 110 VS 465 (with SSL) and 995 (with SSL), is the finer points of the error message:

WITH 465 & 995 with SSL the error messages are:

 

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.hughes.net', Server: 'smtp.hughes.net', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC0F

 

 

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.hughes.net', Server: 'mail.hughes.net', Protocol: POP3, Port: 995, Secure(SSL): Yes, Error Number: 0x800CCC0F

 

Thus with these settings I can neither send nor receive.

 

However, if I revert to 25 &110 (with NO SSL) I can at least receive and I get only one (not two), but similar error messsage:

 

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mail.hughes.net', Server: 'smtp.hughes.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

 

To be clear, on two different computers, with port 25 and port 110, no SSL I can receive but not send.

With ports changed to 465 & 995, with SSL I can neither send nor receive and simply get an extra bonus error message.

 

I'm surfing the web just fine and everything else is working just dandy, so it ain't on my end people, stop making excuses and get it fixed. Pitiful

 

What's next? Have you cleaned the bird poop off your dish, are the saucer people in the way?  Flux capacitor? Smiley Very Happy

 

39 REPLIES 39
maratsade
Distinguished Professor IV

Re: Guess What - emails won't send

"What's next? Have you cleaned the bird poop off your dish, are the saucer people in the way?  Flux capacitor?"

 

No, next you have to flush the Bussard collectors and then re-initialise the main holomatrix. 

 

The techs are aware of the issue and are working on it -- but it may take time, as the company doesn't seem to have any Hogwarts graduates on the payroll and must resort to engineers. 

 

The reason I asked if you (edit: or whoever it was) had done those other things is because they have worked for some people. 

MarkJFine
Associate Professor

Re: Guess What - emails won't send

Didn't say if you rebooted the modem or not, which would clear the DNS cache.

SSL won't work at all if the DNS is corrupted.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Scooter
Freshman

Re: Guess What - emails won't send

Representives of HughesNet informed me that they did it remotely, twice.

 

However, an internet service provider that can't support email is akin to a beer company not being able to fill and cap a bottle.

 

So you tell me, did they? How can I tell?

 

It's been working just fine on port 25 and 110 with no SSL for about 13 years, until about November 4th.

 

I din't do nuffin.

 

I guess we're waiting on Space X to get there with a big hammer and get after it.

maratsade
Distinguished Professor IV

Re: Guess What - emails won't send

"However, an internet service provider that can't support email is akin to a beer company not being able to fill and cap a bottle."

 

They are supporting email -- they are working on the issue. 

Scooter
Freshman

Re: Guess What - emails won't send

If I told "Vinnie the finger" or Fat Pauly that I still don't have the money 12 days later, but I was "working on the issue" they may find that slightly unacceptable.

 

12 days? Really? When do we start measuring this fiasco in weeks?

 

 

maratsade
Distinguished Professor IV

Re: Guess What - emails won't send

Unfortunately, it takes as long as it takes. Maybe they'll have an update for you tomorrow, maybe not.  Stay away from Vinnie the Finger -- you don't know where the finger has been. 

Scooter
Freshman

Re: Guess What - emails won't send

Smiley LOLSmiley LOLSmiley LOL

Scooter
Freshman

Re: Guess What - emails won't send

14 Days Now - Bueller? Bueller?

AndyB
Spectator

Re: Guess What - emails won't send

Email has been working fine for past 8 months, however since last week I cannot send emails, I can only receive emails.

 

macOS - Mail application

 

Outgoing SMTP settings:

 

User Name: accountname@hughes.net

Host Name: smtp.hughes.net

Port: 587

TLS/SSL: checked

Authentication: Password