Same here but I'll go back to my Verizon iphone and hotspotting. It works better. PERIOD. I am so tempted to not pay another dime for a service I can't use at all, and let them send me to collections and eventually a law suit. I'll make sure I take my 25 or so speed tests in that shows that I am not getting what their contract says. And therefore, they are not getting what my contract says.