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Patches and VOIP dropping calls status?

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Patches and VOIP dropping calls status?

I read a response by Liz on another post that a patch had been rolled out and rolled back to fix the issue with dropped calls. We have been experienceing this issue since late October with our HN voice, is there nay update on the patch issue?

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Re: Patches and VOIP dropping calls status?

Hello Donald,

 

Welcome to the community and thank you for posting. Our engineers are currently still working to address the VOIP issue, and have not given us an ETA on a rollout. I can see Felicia is currently assisting you through Facebook. Please refer back to that conversation for further assistance.  Thank you for your patience and understanding.

 

-Damian