Our Voice Phone System is not working very well. There is a "delayed" action when we try to speak to someone -- they can't hear us very well and we can't hear them very well. We also receive an echo with the words we are speaking. It is very difficult to hold a phone conversation this way. Can anything be done with our Voice phone system ?
Chris, The problem with the phone started soon after it was activated -- back in February of this year. I kept thinking it might clear up. Yes, it does seem to happen every time we make a call and also when receiving calls. Sometimes worse than others. Not sure if it's a satellite problem ? Thanks for your assistance. ptlady
I, too, am having the same problem, except I can hear everyone fine - they just can't hear me that well. They say I keep breaking up - like a bad cell connection. It's very frustrating for both of us. I tried to call Customer Service yesterday and couldn't get past the Robot - since it only responds to voice responses, guess I was breaking up and it couldn't get my replies. Some days, no problem. I'm beginning to think it might be the sattelite is not positioned correctly. I've sent 2 emails and just get the reply to call Customer Service. (Sigh). I really need help with this. Any ideas?
It may be prudent for you to start a new post in the Tech Support section to receive help with your particular issue. This particular thread is over two years old.
I'm having the same problem. Has been going on for 4 months now. Service has been excellent for 4 yrs uptil then. I've spoke with HughesNet Voice several times to resolve the problem. Problem has not been fixed to date. 1/9/2018. Problem is getting worse by the day.