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Re: Speeds

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New Member

Re: Speeds

I also have the same problem . My speed is 0.22 . We are unable to download or play any type of multi-player games on line . I have had this problem since I activated my internet through Hughesnet . I am also thinking of cancelling my acount due to this on going problem . 

3 REPLIES 3
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Distinguished Professor III

Re: Speeds

Please start your own thread, so you can get individualized attention. You may want to also start with creating a free account at Testmy.net, and running speed tests while connected directly to the modem (not over wifi).  The Hughesnet moderators will need these speed tests to help diagnose the problem. 

 

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

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Distinguished Professor IV

Re: Speeds

@crumbsanatcher2

 

In addition to maratsade's suggestion about starting your own thread to receive help, please see the following regarding gaming with HughesNet, which explains a bit about why many games will not work with satellite internet.

 

https://www.hughesnet.com/taxonomy/term/186


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Alum

Re: Speeds

Hello

Crumbsanatcher2, after reviewing your account it appears the monthly data usage has been exceeded, which will result in slower speeds until your next refresh date. Please visit http://hninfo.us/FApolicyGen5 for more information regarding our data usage policy.